Comments on: The user is the content. http://www.podnosh.com/blog/2008/02/27/the-user-is-the-content/ Social media, active citizens, podcasting, neighbourhoods and more. Fri, 25 Jul 2008 03:43:30 +0000 http://wordpress.org/?v=2.0.3 by: Mark Steadman http://www.podnosh.com/blog/2008/02/27/the-user-is-the-content/#comment-63284 Wed, 27 Feb 2008 19:04:14 +0000 http://www.podnosh.com/blog/2008/02/27/the-user-is-the-content/#comment-63284 I think you're totally right Nick. Control is an added issue when it comes to trust. Clients see their site, blog or even Facebook Page as "their space" and any comments or contributions from users as a violation of that space. I think organisations sometimes need to understand that, as Richard Gatarski at http://www.weconverse.com has said in conferences and seminars, the more control you have over your space, the less "in touch" you become because you can't really get a true handle on how your customers use or view your products. I think you’re totally right Nick. Control is an added issue when it comes to trust. Clients see their site, blog or even Facebook Page as “their space” and any comments or contributions from users as a violation of that space.

I think organisations sometimes need to understand that, as Richard Gatarski at http://www.weconverse.com has said in conferences and seminars, the more control you have over your space, the less “in touch” you become because you can’t really get a true handle on how your customers use or view your products.

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